• Shipping— Feel Karlovy Vary

    We ship orders across the Czech Republic, Europe, and to most countries worldwide.
    For your convenience, we work with trusted delivery partners — GLS, DPD, Zásilkovna, Nova Post, and Česká pošta.

    Shipping costs and delivery times depend on the destination country, package weight, and selected shipping method.

    You can also pick up your order at our store located in the very heart of Karlovy Vary.

  • Shipping Regions

    We deliver to the following regions:

    • 🇨🇿 Czech Republic
    • 🇩🇪 Germany
    • 🇪🇺 European Union (including Austria, France, Italy, Poland, Slovakia, and others)
    • Other European countries: Moldova, Ukraine, United Kingdom

    🌍 Rest of the world — delivery available to selected destinations only

    ⚠️Shipping is now unavailable to certain regions, including Russia and Belarus.

  • Shipping Rates & Free Delivery

    Shipping costs are calculated at checkout based on your country and delivery method.


    We offer two types of shipping rates:
    Standard shipping — fixed price per country or region
    Free shipping for orders above a certain amount:

    • 🇨🇿 Czech Republic — from €100
    • 🇩🇪 Germany — from €150
    • 🇪🇺 EU & other European countries — from €200
    • 🌍 Rest of the world — terms may vary and are confirmed individually

    ➡️ For more details, see our Shipping Rates Table.

  • Delivery Times

    • Order processing: 1–2 business days
    • Delivery within Czech Republic: 1–3 days
    • EU countries: 2–5 days
    • International delivery: 7–14 days depending on the destination
  • Terms & Conditions

    • Orders are shipped only after full prepayment.
    • If an item is damaged during transportation, the seller bears responsibility.
    • If a parcel is refused or returned due to the buyer’s decision, the cost of return shipping will be deducted from the refund amount.
  • Contact for Shipping Questions

    If you have any questions about delivery, feel free to contact us:

    📧 feelkarlovyvary@gmail.com
    📍Lázeňská 2075/14, Karlovy Vary, Czech Republic

FAQ about shipping

Which countries do you deliver to?

We deliver across the:
Czech Republic, Germany, Estonia, Lithuania, Belgium, Denmark, Croatia, Latvia, Hungary, Luxembourg, Netherlands, Poland, Austria, Romania, Slovenia, Slovakia, Bulgaria, France, Italy, Portugal, Spain, Sweden, Finland, Ireland, Norway, Greece, United Kingdom, Switzerland, Ukraine, Moldova and selected countries worldwide.

Some destinations may be temporarily unavailable due to shipping restrictions.

How much does shipping cost?

Shipping costs depend on the destination country, parcel weight, and delivery method.
The final rate is calculated automatically at checkout.
You can also view our Shipping Rates Table for detailed information.

Do you offer free shipping?

Yes! Free shipping is available for orders above:

  • €100 — Czech Republic
  • €150 — Germany, Estonia, Lithuania, Belgium, Denmark, Croatia, Latvia, Hungary, Luxembourg, Netherlands, Poland, Austria, Romania, Slovenia, Slovakia.
  • €200 — other EU and European countries

For other regions, conditions may vary.

Can I pick up my order in person?

Yes! You can also pick up your order directly from our store located in the very center of Karlovy Vary:

📍 Lázeňská 2075/14, Karlovy Vary, Czech Republic.

However, please let us know in advance so we can prepare your order for pickup on the date of your visit.

What if my parcel arrives damaged?

If your order is damaged during delivery, please contact us immediately with photos of the package.

We will arrange a replacement or refund at no additional cost.

Do you offer cash on delivery (COD)?

No, we currently ship only with full prepayment (online card payment, PayPal, or bank transfer).

Customers from all over the world trust us

More than 500 customers have already received their orders worldwide and are happy with our service! See for yourself — shop online and get your favorite products from Karlovy Vary delivered right to your home.